Terms & Conditions


- Cancellation policy: Butler Plus must have 5 hours’ notice from the pickup time on the reservation otherwise there will be a 2-hour charge and a 20% gratuity charge.

- As a convenience to our clientele, we have added a suggested gratuity to the reservation. You may choose to change the suggested gratuity at any time.

- Prices and terms subject to change without notice.

- Vehicle type not guaranteed.

- Butler Plus is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date.

- The client assumes full financial liability for any damage to the vehicle caused during the duration of the rental by them or any members of their party.

- A fee of $100 for each carpet or seat burn.

- Sanitation fee is $250.

- Alcohol Consumption and drug use is prohibited by law. Any fines will be paid for by the customer.

- The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)).

- Smoking is not permitted in some of our vehicles and this is left to the discretion of the driver.

- Not responsible for delays or the termination in winter caused by unsafe road conditions (ie. not salted, accidents, etc.).

- Not responsible for articles left in the vehicle. Vehicles cannot be loaded beyond seating capacity.

- All past due invoices will be charged a $10 per day late fee until invoice paid in full.

- Additional fees may apply.

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Los Angeles Office

7083 Hollywood Blvd,

Los Angeles, CA 90028

©2020 by Butler Plus, LLC